Support and
Success Services

We provide comprehensive support and training for Rockwell Automation technology, offering a wide range of standard and customized enclosure solutions, as well as wiring accessories. Our internationally certified co-design and technical department assists also in any UL and TÜV issues.   

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Certified Customer Training – remote, onsite and customize

Empower your people and extend the reach of your team at whatever level you require. Supplement your workforce to address critical skills, retain and build modern technology and craft skills, and stay productive to keep up with customer demands.

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Field services

Our field service professionals perform services on Rockwell Automation Allen‑Bradley products and those from other brands. From emergency callout to modernization projects, we have the engineering expertise to help you increase uptime and optimize performance throughout your equipment lifecycle.

 

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Rockwell Automation PoC (Proof of Concept) and Project Support for Customers 

Our team has extensive experience in both Rockwell and other control incl. Simatic environments as well as software platforms in various demanding production and machinery applications.

Our technical team advises and co-designs solutions, as well as documents and tests the application together with the customer. We are an internationally certified Rockwell Automation Support and Training organization. Our technical department also performs commissioning for machine suppliers domestically and at international sites. For maintenance and application version control, we offer international maintenance agreements.

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Other Rockwell Automation Services – Co-design

UL Panel Design, Machine and Process Safety, Repair and Cybersecurity.

UL and NEMA standard co-design support

NEMA ratings are guidelines set by the National Electrical Manufacturers Association to indicate an enclosure’s level of protection against environmental factors. UL (Underwriters Laboratories) ratings are safety certifications indicating that the product meets specific safety standards.

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Machine and Process safety Design and Verification Services

The protection of people, processes, and the surrounding environment remain a significant part of any automation strategy. There are hazards and risks with any industrial application and process safety is a major concern for anyone who works in the process industries. We provide a broad portfolio of solutions to meet your unique process safety requirements through our team of process and industry experts.

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Repair and Remanufacturing Services - 24/7

Meet your repair needs quickly and conveniently with our industrial repair services. Our efficient process flow minimizes handling time, and our experienced professionals will get your equipment back to you as quickly as possible. We also repair our own products. Our proprietary remanufacturing process restores Allen‑Bradley products to like-new condition and includes a minimum 12-month warranty.

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Cybersecurity Risk Assessments

Cybersecurity events can impact network availability, interrupt operations and halt productivity. Our team of trusted experts help provide protection against security threats, so you can continue to innovate and operate with confidence. Rockwell Automation’s Industrial Cybersecurity Services can help secure your infrastructure, help protect assets and maintain network availability.

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Partner network

SI Partners – ask optimal partner for your project and/or be a RA Partner

We develop and promote System Integrators partners who are committed to deliver the highest technical solution and customer service that led with Rockwell Automation technologies. Ask more of our Rockwell Partners and/or join our Partner network to make successful projects locally and globally.

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OEM Partners and Program – making machines for the global market

To compete effectively in the dynamic marketplace today, you must define value beyond the cost of your machines and maximize company performance. We can help to improve your performance with solutions and services to lower the Total Cost to Design, Develop, and DeliverSM machines and meet the requirements of your customers.

As part of the OEM Program, you can expect increased co-marketing opportunities, better market planning with our sales force, and improved customer engagement with co-managed objectives. In addition, equipment that is involved in the program can fully leverage Rockwell Automation technology.

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Join Our OEM Program

To compete effectively in the dynamic marketplace today, you must define value beyond the cost of your machines and maximize company performance. We can help to improve your performance with solutions and services to lower the Total Cost to Design, Develop, and DeliverSM machines and meet the requirements of your customers.

As part of the OEM Program, you can expect increased co-marketing opportunities, better market planning with our sales force, and improved customer engagement with co-managed objectives. In addition, equipment that is involved in the program can fully leverage Rockwell Automation technology.

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Our trainings and courses

See our customer Success Stories

Luvata Pori - integrated copper production with Rockwell Automation

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Rockwell Automation controllers manage Finland´s largest hotel with 700 rooms - opens in June 2024

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Renewing the Process Control Extends the Lifespan of a Particle Accelerator

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